Saloo English Privacy Policy

Last updated: August 26, 2026

Saloo English is developed by Yahya Daoui. This Privacy Policy explains how Saloo English processes information when you use the app.

Contact

For privacy questions or deletion assistance, contact supportsalooapp@gmail.com.

Anonymous account

Saloo English does not require an email address, password, username, or social login. When you use the app, it creates an anonymous Supabase identity and session. The anonymous ID authenticates requests and associates server-side records with your app session.

Profile, progress, and preferences

Profile information and learning preferences are stored locally on your device. This may include age group, display name, languages, learning goals, coach preferences, notification preferences, experience statistics, XP, hearts, streak information, and completed conversations.

This information is currently stored locally. It is not backed up to the cloud and cannot currently be restored automatically on another device.

Microphone and audio

If you use voice conversations, Saloo English requests microphone access and creates a temporary recording on your device. The recording is sent through Saloo’s backend to OpenAI for speech-to-text transcription. The resulting transcription is used to continue the conversation.

Temporary files may be created during recording, transcription, playback, or cleanup. Provider retention is governed by the applicable provider terms and settings; Saloo does not promise a universal provider retention period.

Conversations and AI processing

When you use an AI conversation, Saloo sends the text you provide and relevant conversation context through its backend to OpenAI. OpenAI returns an AI-generated response, which is shown in the app. This information is used to provide conversation practice, corrections, explanations, and related learning features.

AI-generated responses may be inaccurate and should not be treated as professional advice.

Text-to-speech

To provide spoken responses, Saloo sends the text to be spoken and the selected coach or voice role to ElevenLabs. If ElevenLabs is unavailable, Saloo may use OpenAI text-to-speech as a fallback. Returned audio may be temporarily handled on the device for playback.

Subscriptions and purchases

Saloo English uses RevenueCat to manage subscription offerings, purchase status, entitlements, and restoration of purchases.

Google Play or the Apple App Store processes payments. Saloo does not receive or store your full payment-card number or payment credentials. RevenueCat and the applicable app store may process purchase and subscription information under their own policies and terms.

Deleting your Saloo account does not cancel a Google Play or Apple App Store subscription. You must cancel subscriptions through the relevant store.

Reviewer Access

Saloo English includes a Reviewer Access flow. A review code entered in the app is sent to Saloo’s backend for verification. If the code is valid, the backend may grant temporary review access. Reviewer Access does not replace store subscription verification for ordinary users.

AI content reports and feature suggestions

Saloo English provides in-app options to Report AI content and Suggest a feature.

For these submissions, Saloo stores the feedback type, the description you submit, the anonymous Supabase user ID, and server-created timestamps. Descriptions are limited to 1,000 characters. AI content reports may be submitted without a description; feature suggestions require a description.

The feedback submission payload does not include conversation history, audio, prompts, profile data, email, name, or device identifiers.

Feedback is retained for a maximum of 90 days and automatically purged after expiry. When you delete your Saloo account, associated feedback records are deleted with the account.

Technical information

Requests to Saloo and its providers may include technical network metadata required to deliver and secure a request, such as IP address information handled by network infrastructure. Saloo does not promise that every provider or infrastructure intermediary will never process such metadata.

The app does not ask you to provide an email address, password, or payment-card number to use its anonymous account flow.

How information is used

Service providers

Saloo uses Supabase for anonymous authentication, backend functions, and feedback storage; OpenAI for conversation processing, speech transcription, and fallback text-to-speech; ElevenLabs for text-to-speech; RevenueCat for subscription and entitlement management; and Google Play or Apple App Store for app distribution and payment processing.

These providers may process information according to their current terms, privacy policies, and applicable account configuration. Provider retention periods can differ from Saloo’s own retention periods.

Security

Saloo uses HTTPS for app, backend, and provider requests where supported. No online service can guarantee absolute security, but Saloo uses reasonable measures to protect the information it processes.

Children and age

Saloo English includes an age-group selection, including an Under 18 option. Parents and guardians should supervise use by minors where required by local law.

Deleting your data

You can request deletion from Profile → Delete Account & Data. This action requests deletion of the anonymous Saloo account and associated Saloo backend records, and clears Saloo data stored locally on the device. Deletion cannot be undone.

Deleting your Saloo account does not cancel subscriptions managed by Google Play or the Apple App Store. Store records and provider records may be subject to their own policies and legally permitted retention requirements.

If deletion fails, contact supportsalooapp@gmail.com.

Changes to this policy

We may update this Privacy Policy when Saloo’s features, services, or legal obligations change. The updated version will be published at this URL.